Last updated: January 27, 2026
This Privacy Policy describes how NekoDensen Tokyo Japan (“we”, “us”, or “our”) collects, uses, and shares personal information when you visit or make a purchase from nekodensen.com (the “Site”).
1. Information We Collect
When you visit the Site, place an order, create an account, or contact us, we may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing address
- Shipping address
Order and Account Information
- Order details and purchase history
- Account credentials (if account registration is available)
Payment Information
Payment information such as credit card numbers is not stored or processed on our servers. Payments are handled securely by third-party payment processors.
Technical Information
- IP address
- Browser type and device information
- Cookies and similar technologies
Analytics Information
We use analytics services (such as Google Analytics) to collect information about how visitors interact with the Site.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill orders
- To arrange shipping, delivery, and related communications
- To provide customer support and respond to inquiries
- To manage user accounts (if applicable)
- To operate, maintain, and improve the Site
- To analyze site usage and performance
- To comply with legal, tax, and regulatory obligations
- To protect the security and integrity of the Site
3. Sharing of Information
We share personal information only as necessary to operate our business and fulfill your orders, including with the following categories of third parties:
- Payment processors, such as Stripe and PayPal
- Shipping carriers and logistics partners for delivery and customs-related procedures
- Analytics service providers, such as Google Analytics
- Hosting and infrastructure providers
We do not sell or rent personal information to third parties.
4. Cookies and Analytics
The Site uses cookies and similar technologies to enable essential site functionality and to analyze site traffic.
We use Google Analytics to understand how visitors use the Site. Google Analytics may collect information such as IP address and browsing behavior in accordance with Google’s privacy policies.
You may adjust your browser settings to refuse cookies; however, some features of the Site may not function properly.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to satisfy legal, accounting, or reporting requirements.
6. Data Security
We implement reasonable administrative, technical, and organizational measures to protect personal information.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. International Users
The Site is operated from Japan. If you access the Site from outside Japan, please note that your information may be transferred to and processed in Japan or other jurisdictions where our service providers operate.
8. Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.
To exercise these rights, please contact us using the information below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
10. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: contact@nekodensen.com
Business name: NekoDensen Tokyo Japan
Country: Japan