1. Scope and Acceptance
These Terms & Conditions (“Terms”) govern your access to and use of the website operated by NekoDensen Tokyo Japan (“we,” “us,” or “our”) and any purchase made through the Site.
By accessing the Site or placing an order, you agree to be bound by these Terms.
2. Eligibility
By using this Site or placing an order, you represent that you are at least the age of majority in your jurisdiction, or that you are using the Site with the consent of a parent or legal guardian.
You further represent that you are authorized to use the selected payment method.
3. Products and Descriptions
We make reasonable efforts to ensure that product descriptions, specifications, and images are accurate. However, minor variations may occur due to display environments, component production lots, or the hand-assembled nature of our products.
All hand-assembled products may show slight cosmetic differences, color variations, or markings that do not affect functionality. Such variations shall not be considered defects.
4. Pricing, Taxes, and Duties
Duties, Taxes, and Additional Charges
Any import duties, value-added taxes (VAT), customs fees, brokerage fees, or any other charges or additional costs related to delivery, including but not limited to those imposed by customs authorities or arising from destination-specific regulations or circumstances, shall be the sole responsibility of the buyer, unless explicitly agreed and prepaid in advance.
By placing an order, the buyer is deemed to acknowledge and agree that NekoDensen Tokyo Japan shall not be responsible or liable for any such charges or costs incurred during or after shipment.
Refusal to pay applicable duties, taxes, or fees may result in delayed delivery, return, or abandonment of the shipment, and any resulting costs may be deducted from any refund or otherwise remain the buyer’s responsibility.
5. Orders and Contract Formation
Order confirmation does not constitute acceptance of an order. A contract is formed only after payment has been successfully processed and the order is confirmed by us.
We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, suspected fraud, or other reasonable circumstances.
6. Payment
Payments are processed through third-party payment providers or alternative payment methods, depending on availability.
We reserve the right to respond to chargebacks and disputes in accordance with information available to us, including shipment and delivery records.
7. Shipping and Delivery
In-stock items are typically shipped within 10 business days, though processing times may vary.
Delivery times are estimates only and are not guaranteed. We are not responsible for delays, losses, or damages caused by carriers, customs authorities, or circumstances beyond our control.
Risk of loss and title to the products pass to the buyer upon delivery of the shipment to the carrier.
8. Returns and Refunds
Returns and refunds are governed by our Returns & Refund Policy, which is incorporated into these Terms by reference. Please review that policy before placing an order.
This section is subject to and governed by our Returns & Refund Policy.
9. Warranty Disclaimer
Except as expressly stated in the applicable product description, products are provided “as is” and “as available.”
To the maximum extent permitted by law, we disclaim all other warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
10. Limitation of Liability
To the maximum extent permitted by law, NekoDensen Tokyo Japan shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to the use of the Site or products.
In no event shall our total liability exceed the amount paid for the applicable order.
11. Intellectual Property
All content on the Site, including text, images, and design, is the property of NekoDensen Tokyo Japan unless otherwise stated.
All third-party trademarks, brand names, and product names appearing on the Site are the property of their respective owners and are used solely for identification and compatibility description purposes. No affiliation or endorsement is implied.
12. Prohibited Use
You agree not to misuse the Site, including but not limited to engaging in fraudulent activity, automated data scraping, or any activity that interferes with the Site’s operation or security.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Japan.
Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the Tokyo District Court.
14. Changes to These Terms
We reserve the right to modify these Terms at any time. Updated Terms will be effective upon posting on the Site.
15. Contact
For questions regarding these Terms, please contact us at:
contact@nekodensen.com
Feb. 12, 2026